Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how Nono Moment (“we,” “us,” or “our”), an independently operated online store, collects, uses, and shares your personal information when you visit nonomoment.com, purchase our products, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect:

• Your name, email address, telephone number, billing address, and shipping address.

• Information about your orders, purchases, returns, refunds, and delivery.

• Payment and transaction information. Payment details are processed securely by Shopify and our payment service providers.

• Messages and other information you provide when contacting customer service.

• Device and usage information, such as your IP address, browser type, device type, pages viewed, products viewed, and interactions with our Site.

• Cookie and advertising information collected through cookies, pixels, tags, and similar technologies.

How We Use Your Information

We may use your personal information to:

• Process payments and fulfill orders.

• Arrange shipping, delivery, returns, and refunds.

• Send order confirmations and service-related updates.

• Respond to customer questions and support requests.

• Detect and prevent fraud or unauthorized transactions.

• Improve our products, website, advertising, and customer experience.

• Send marketing communications where you have agreed to receive them.

• Comply with applicable legal and regulatory obligations.

How We Share Your Information

We may share personal information with service providers that help us operate our store, including:

• Shopify, which hosts and powers our online store.

• Payment service providers that process transactions.

• Shipping, logistics, and fulfillment providers that deliver orders.

• Analytics providers, such as Google Analytics, where enabled.

• Advertising partners, such as Google and Meta, where enabled.

• Customer service and communication providers.

• Government authorities or other parties when required by law or necessary to protect our rights.

We do not sell your personal information for money.

You can learn more about how Shopify processes personal information at:

https://www.shopify.com/legal/privacy

Cookies and Advertising

We use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, and measure the performance of our advertising.

You may manage cookies through your browser settings or through the cookie and privacy controls available on our Site. Blocking certain cookies may affect how some parts of the Site function.

Where required by applicable law, we will ask for your consent before using non-essential cookies.

Marketing Communications

If you subscribe to our marketing emails, we may send you information about products, promotions, and store updates.

You can unsubscribe at any time by clicking the unsubscribe link in one of our marketing emails or by contacting us at service@nonomoment.com.

You may still receive non-promotional messages relating to your orders, payments, deliveries, returns, or customer service requests.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain transaction records, prevent fraud, resolve disputes, and comply with legal, tax, and accounting obligations.

International Processing

Nono Moment is operated from China. Our service providers may process or store personal information in China, the United States, Canada, or other countries where they operate.

Where required by applicable law, appropriate measures will be used to protect personal information transferred internationally.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Request a copy of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising or data sharing.

• Submit a complaint to an appropriate data protection authority.

To submit a privacy request, contact us at service@nonomoment.com. We may need to verify your identity before completing your request.

Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us at service@nonomoment.com so that we can review and delete the information where appropriate.

Data Security

We take reasonable measures designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations.

When we update this Privacy Policy, we will post the revised version on the Site and update the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like to make a complaint, please contact us:

Nono Moment
Email: service@nonomoment.com
Phone: [填写客服电话号码]
Business mailing address: [填写真实的经营或通信地址，包括国家]